Our aim is to make the activities of the Centre of Expertise understandable and in service of the Southern African Water & Sanitation sector.

To ensure full transparency, we have detailed our activities below and made the underlying process visual.

Our Activities

The Centre of Expertise activities are based on the following 5 pillars;

1. NEEDS of Southern African Water & Sanitation sector

The SA Water and Sanitation sector has many and well documented challenges and needs;

  • Service delivery
  • Clean potable water
  • Processing of sludge to produce a better effluent
  • Clean rivers

These needs are the central starting point for the Centre of Expertise.

2. ACTIVE MATCHMAKING by Centre of Expertise on innovative Technology

Based on the above needs, the Centre of Expertise identifies the challenges within existing processes and adapting innovative technology to identify and solve problems, e.g.;

  • reduction of non-revenue water (NRW)
  • increasing the value of investments by asset management principles
  • improving sanitation and exploring the possibilities of reuse
  • reducing energy consumption and implementing renewable energy projects

Match Making Process 

  • 1. Needs identification
    • Expression of interest
    • Product presentation
    • Something you picked up
    • Needs identification session
  • 2. Identification
    • Investigate size of the need
    • Identify matching technology
    • Identify innovator(s) willing to showcase
  • 3. Matchmaking
    • Explain CoE concept and procedures to possible innovator
    • Investigate offered innovative technology
    • Discuss possibilities for a showcase
  • 4. Proposal from innovator
    • Submit proposal to CoE
    • Intake form (template)
  • 5. Selection committee
    • Scoring of showcases presented (template)
    • Senior managers from utility
    • Subcommittee to CoE Board
  • 6. Acceptance of showcase
    • Board meeting
    • Inform innovator
    • Explanation possibilities

3. SHOWCASING technology following EXISTING Supply Chain Management procedures

Different innovative technological solutions for the described problems are tested and adapted to the Southern African situation (e.g. cost effectiveness within its life cycle).

In this process of carrying out these showcase projects all the existing procedures and regulations are adhered to, as the nationally driven Supply Chain Management policy applies to all municipalities.

Preparation, tendering 

  • 1. Project team utility
    • Project intake form
    • Project management plan
    • Internal authority
    • Monthly progress report
    • Inform Innovator
  • 2. Tender need
    • Tender and/or WQ
    • Feasibility study
    • Direct appointment
  • 3. Result
    • Award or unsuccessful
    • Report with documented results
    • Contract

Execution process 

  • 1. Preparative development
    • Construct pilot (installation)
    • On site adjustments
    • Development of model/program
    • Dispatching  & shipment of equipment
  • 2. Piloting or testing
    • Execution of pilot research
    • Laboratory analysis
    • Testing and adjusting
  • 3. Documenting of results
    • Report
    • Presentation (utility & conferences)
    • Validation by peers and external experts

4.    DISSEMINATION of results through CERTIFIED TRAINING, offered by Southern African training institutes

The result of the showcase projects are documented and made accessible to other municipalities via practical and vocational training and generic specifications.

The dissemination of the results will happen via Southern African training institutes via certified training modules.

Dissemination process 

  • 1. Strategy development
    • New projects ‘in pipeline’ at utilities
    • Local ‘Service & Support’ model
    • Training course development
  • 2. Dissemination
    • Internal dissemination as new ‘standard’
    • Generic specifications
    • ‘Training of trainers’
  • 3. Administration
    • Archive material
    • Evaluation & lessons learnt
    • Certification trainers
    • Publish website
    • Close project


Via our activities the Centre of Expertise will make innovative technology available as sustainable solutions for the identified needs.  

In conclusion, ‘active sharing’ of the results will stimulate accessibility of cost effective technologies and a create a better understanding of the challenges in the Southern African Water & Sanitation sector.